Privacy Policy

Please read this privacy policy before using www.sjfarma.com (the “website”). The website is owned and operated by SJ Farma (Malaysia) Sdn. Bhd.  (“SJ Farma”).  This privacy policy is incorporated in SJ Farma’s terms of use. Your use of the website constitutes your agreement with the terms of use.

Keeping your information private is one of our top priorities. To that extent, whatever information collected, recorded, held, stored or used, will never be shared with outside parties.

Any information that is asked from you will be handled in accordance to our Privacy Policy stated here. We will only ask for necessary information relevant to our dealings with you and the said information will only be stored for as long required by us either by law or by the purposes for which it was obtained.

You may browse through our website www.sjfarma.com without having to provide any personal details or information, unless you choose to register for an account (hyper link this) for a greater ease of future shopping ventures within our site.

If you have any comments, suggestions or inquiries, feel free to contact us at support@sjfarma.com.


Collection of Personal Information

SJ Farma will never tradesell or share our customer’s personal information with any third parties.


Personal information that is collected via our website will only be disclosed between a select few within our corporation and to verified third parties such as our delivery service, with your consent and authorization.


If you choose to register for a www.sjfarma.com account, personal information collected may include your:

  • Name
  • Email (for product purchase confirmation, verification purposes as well as digital receipts for purchases)
  • Telephone number (for account verifications and in the case of missed deliveries)
  • Birth date
  • Address (a shipment address would be required for purchases made)


If you wish to make a purchase on ww.sjfarma.comadditional information will be required, such as:

  • Choosing a payment option
  • Delivery Address
  • Credit Card details


Personal information that we have collected from you, will be used and/or shared within our corporation or a verified third party for one or multiple of the following purposes:

  • To ensure delivery of products purchased from www.sjfarma.com. E.g. sharing your delivery address/information to our verified courier service.
  • To verify payments as well as furnish you with a digital receipt for any amount spent.
  • For order processing and to ensure you are able to track your order.
  • To verify your www.sjfarma.com account (if you create one)
  • Non-mandatory details that you provide will only be used for our research/study purposes within our organization. Kindly take note that by furnishing us with non-mandatory information such as your gender and date of birth, you are providing us with consent to use the information provided for research/study purposes within our organization. 


Accessing Your Purchase/Order History

We will not be able to directly furnish you with your order/purchase history, however, you will be able to retrieve and view the information by creating an account on www.sjfarma.com and logging inPurchase/order details will be stored within the account you have created.


Misuse of Passwords

SJ Farma will not be liable for any misuse of passwords or account hacks, unless this happens at our own fault.


Accessing & Updating Your Personal Information

You may access or update your personal information by logging in to your account on www.sjfarma.com if you have created an account.  


Your Personal Information Security

We ensure that all information provided by you will be securely stored by only allowing access to your personal information via passwords


Disclosure of Personal Information

In the exception that SJ Farma is required by law to disclose personal information that can or may prevent loss of life or health, we will not share your information with any other organizations other than within our corporation and verified third parties such as our delivery partner.


SJ Farma abides with the Personal Data Protection Act 2010. If you ever feel that your privacy or security of your information has been breached or threatened, kindly contact us at support@sjfarma.com


Changes to the Privacy Policy

SJ Farma reserves the right at any time, to modify the Privacy Policy.


Links to Third Party Internet Sites

The Website may contain links to Internet sites that are not operated by SJ Farma. These links are provided as a service and do not imply any endorsement of the activities or content of these sites, nor any association with their operators. SJ Farma does not control these Internet sites and is not responsible for their content, security, or privacy practices. We urge you to review the privacy policy posted on websites you visit before using the website or providing personally identifiable information.


Email Lists

SJ Farma maintains email lists to keep interested parties informed about our company, events, products, support, and more. Users may voluntarily request to join our mailing lists by signing up or opting in through a form on our Website or through registering on the Website. We do not sell the addresses on our list, but we may make information available to specific business partners, sponsors, or service providers. To be removed from an SJ Farma mailing list, simply email support@sjfarma.com.


Information Storage and Updates

You can update your contact information by contacting us at any time. We may keep all information in an off-line form, for archival purposes or as otherwise required by law.


Any changes made, will be published on our website.